Please call Dispatch at (604)-515-5400 or submit the ride request form at the bottom of this section.
We require at least 48 hours (2 business days) notice in order to arrange a driver.
Priority will always be given to patients undergoing cancer treatments and follow-up care.Call Dispatch at (604)-515-5400
Within 24 hours, a dispatcher will call to confirm your appointment and arrange a driver for you.
To ensure you are matched with the correct driver and vehicle tell the dispatcher if you have a walker or wheelchair and whether there will be someone accompanying you to your treatment. Vehicles are scent and smoke-free.
The driver will then call you and coordinate your transportation details, including preferred pickup time, type of trip (round trip or one way) and approximate length of your appointment. Your driver will wait for you to ensure a reliable trip home after treatment.
We know that getting to and from appointments can be draining, time-consuming and possibly costly. We also understand that family and friends are not always available to accompany you and we are here for those times.
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