How does VCDS qualify their drivers? Drivers are carefully screened, providing proof of insurance, reference, your ICBC Driving Record, and a Criminal Record Check.
Can I use your service if I’m from out of town? Absolutely! VCDS offers transportation to patients living or staying in the municipalities served.
Will the driver enter my home? At VCDS, we are sensitive to your privacy and do not enter homes. Your comfort and peace of mind are paramount and we will look to you to choose an appropriate meeting place.
What if I need to fill a prescription on the way home from my appointment? Where possible, we would be happy to accommodate dropping off a prescription on the way to or from your scheduled appointment.
What should I do if my doctor reschedules my confirmed appointment? We understand that appointment times can change. Please call our dispatch line when you are notified of any changes so that we can reschedule your ride.